Version 2.0 β March 2026
Canonity SRL, Palermo, Italy
For purposes of these Terms, the following terms have the meanings set forth below:
To access the Service, you must create an Account by providing a valid email address and password. You agree to:
Each Account must be used by a single person. You are not permitted to share your Account credentials or authorize other people to use your Account for their own purposes. If you wish others to access your Workflows, you can use the sharing features provided by the Platform, which allow you to assign specific permissions.
You are solely responsible for the security of your Account and your password. Do not post your credentials in public areas and take reasonable security measures. If you suspect unauthorized access, contact legal@canonity.com immediately. Canonity is not responsible for losses arising from unauthorized access to your Account if not caused by our negligence.
Canonity reserves the right to refuse Account creation or to suspend or terminate an existing Account without notice if we determine that:
You agree to use the Service only in compliance with all applicable laws, regulations, and ordinances. You are solely responsible for ensuring that your use of the Service is lawful in your jurisdictions.
You must not, and must not facilitate or encourage, the use of the Service for:
Canonity reserves the right to limit, suspend, or terminate your access to the Service if it detects:
For a complete description of prohibited activities and our enforcement policies, please refer to our Acceptable Use Policy (available at canonity.com/aup).
You retain full ownership of all User Content you create or upload to the Platform. This includes Workflows, prompts, configurations, scripts, and any other data generated by you. Canonity claims no ownership of your User Content.
By providing User Content to the Service, you grant Canonity a worldwide, non-exclusive, royalty-free license without royalties and assignable (but not revocable, except as provided in these Terms) to:
This license is granted exclusively for the purpose of providing the Service. No other party, including LLM Providers, obtains rights to your User Content unless explicitly authorized by you.
Canonity does not claim ownership of your User Content. Similar to how GitHub hosts users' code but does not own it, Canonity hosts your User Content without claiming ownership of it.
You are solely responsible for all User Content you create, upload, or share via the Service. You warrant that:
You assume all risks associated with the creation, upload, execution, and sharing of your User Content.
Canonity may remove or disable access to any User Content that it believes violates these Terms, applicable law, or the rights of third parties, without notice. If your User Content is removed, you may contact legal@canonity.com to request a review.
Canonity may collect anonymized and aggregated data on Workflow usage in order to improve the Service, but will not access the content of your prompts or sensitive data beyond what is necessary to manage the Service or for legal compliance reasons.
All Workflows created are private by default and visible only to the Account owner. User Content within a private Workflow will not be displayed, shared, or accessible to other Users or third parties, except as expressly authorized by you.
You may choose to make a Workflow public (visible to all Users on the Platform) or share it with specific users via invitations. When you share a Workflow, the recipient can view, clone, and use the Workflow according to the permissions you assign (read-only view, edit, execute, etc.). You assume full responsibility for User Content within public or shared Workflows.
Canonity personnel rarely access private Workflows. Access may occur exclusively for:
When we access Workflows for these reasons, we respect the utmost confidentiality.
Canonity does not monitor, read, or inspect the content of your prompts, sensitive data within your Workflows, or web scraping configurations unless required by law, a legal order, or suspected violation of these Terms.
You retain full intellectual property ownership of all User Content, including Workflows, prompts, configurations, and data. None of these Terms transfer to us any intellectual property rights in this User Content, except for the limited license described in Section D.2.
Canonity retains full intellectual property ownership of the Platform, including software, code, design, architecture, documentation, interfaces, and all other elements of the Platform. Your use of the Service grants you no ownership rights in the Platform itself. All rights not expressly granted in these Terms are reserved to Canonity.
Outputs generated by LLM Providers are subject to the terms of service of that specific Provider. For example:
Canonity does not exercise rights to Outputs; ownership and rights are determined solely by the chosen LLM Provider.
If you believe that another User's User Content violates your intellectual property rights, you can send a notice of infringement (similar to a DMCA notice) to legal@canonity.com including:
Canonity will evaluate your notice and, if appropriate, will contact the User and may remove the alleged infringing User Content. Users who receive repeated infringement notices may have their Account terminated.
If your User Content has been removed due to an infringement notice and you believe you were notified in error, you can send a counter-notice to legal@canonity.com. Canonity will evaluate your counter-notice in accordance with DMCA procedures and, if appropriate, may restore the User Content.
Any open-source components or third-party software integrated into the Platform remain subject to their respective licenses. A complete list is available at canonity.com/open-source-licenses.
Canonity is an orchestration platform that facilitates communication between you and LLM Providers. Canonity does not own, manage, or operate any LLM service. LLM Providers are independent companies with their own terms of service, privacy policies, and data processing practices. Canonity is not responsible for their actions, omissions, accuracy, or quality.
You choose which LLM Provider to use for each Workflow. Your selection constitutes an explicit instruction to Canonity to transmit your User Content (prompts, data, and context) to the chosen LLM Provider in order to generate Output. By accepting use of a specific LLM Provider, you acknowledge and accept that Provider's terms of service, privacy policies, and practices.
Each LLM Provider has its own Terms of Service and Privacy Policies. You are responsible for:
Canonity is NOT responsible for:
You are solely responsible for evaluating the suitability of Outputs for your purposes and for ensuring you use them in compliance with the law and the LLM Provider's Terms of Service.
The following table lists the LLM Providers integrated into the Platform at the time of registration of these Terms. LLM Providers may be added or removed in the future.
| LLM Provider | Country/Region | Link to Privacy Policy |
|---|---|---|
| OpenAI (GPT-4, GPT-3.5) | USA | openai.com/privacy |
| Anthropic (Claude) | USA | anthropic.com/privacy |
| Google Cloud (Gemini) | USA/EU | cloud.google.com/privacy |
| xAI (Grok) | USA | x.ai/privacy |
| DeepSeek | China | deepseek.com/privacy |
| Moonshot AI (Kimi) | Singapore | moonshot.ai/privacy |
| Alibaba Qwen | China/Singapore | qwen.alibaba.com/privacy |
DeepSeek and Alibaba Qwen are operated by entities headquartered in China. Your data, prompts, and Output transmitted to these Providers are subject to Chinese law, including government access requirements. As of today (March 2026), Chinese cybersecurity and data protection laws allow Chinese authorities to request access to personal data and User information. By accepting use of DeepSeek or Qwen, you explicitly accept this risk and acknowledge that Canonity cannot protect your data once transmitted to these Providers.
The Platform may integrate with third-party services (for example, webhook services, cloud storage services, authentication services). When you use these integrations, you agree to comply with the Terms of Service and Privacy Policies of such third-party services. Canonity is not responsible for their operation, availability, or privacy practices.
The Platform's Web Scraping functionality enables configuration of Workflows to collect data from public websites. Canonity executes your Workflow as configured by you, but you are solely responsible for:
Canonity does not:
You indemnify and hold harmless Canonity from any claim, damage, loss, cost (including legal fees) arising from or relating to your web scraping, including claims of violation of a website's Terms of Service, copyright infringement, privacy violation, or unauthorized access.
The API Steps functionality enables configuration of Workflows to send requests and receive responses from third-party API endpoints. You are solely responsible for:
Canonity does not:
You indemnify and hold harmless Canonity from any claim, damage, loss, cost (including legal fees) arising from or relating to your use of API Steps, including claims of unauthorized access, exceeding limits, violation of API Terms of Service, credential exposure, or misuse of retrieved data.
Canonity may provide a public API that enables authenticated Users to access certain Platform functions (e.g., Workflow creation, execution, result retrieval). Access is conditional upon:
Users are subject to rate limits (e.g., N requests per minute) and usage quotas (e.g., N executions per month) as specified in your Account settings or subscription plan. Exceeding limits may result in temporary suspension of API access. Canonity will notify you of approaching limits where possible.
You are not permitted to:
Canonity reserves the right to revoke API access at any time, for any reason, including suspected abuse, non-payment, violation of these Terms, or Account deactivation.
Canonity offers the following pricing models:
The pricing model and specific rates are available at canonity.com/pricing.
For subscription plans:
Canonity may increase the prices of subscription plans. We will provide at least 30 days' notice via email and through notification on the Platform. If you do not accept the price increase, you may cancel your plan within 30 days without penalty. Refusal to accept a price increase will result in downgrade to the free Freemium plan, limitation of features, or Account cancellation.
Payments are non-refundable. No refunds are granted for partial periods. If you cancel your subscription plan, you retain access until the end of the current billing cycle; no pro-rata refund will be issued for the remaining time.
You are responsible for all taxes, duties, levies, and surcharges applicable to your use of the Service, except in the case of a direct legal obligation on Canonity. If Canonity is required by law to withhold or collect taxes, these amounts will be added to your invoice.
If you have a dispute regarding a charge, contact support@canonity.com within 30 days of billing. We will examine the dispute and make reasonable efforts to resolve it.
You can cancel your Account at any time by accessing your Account settings and selecting "Delete Account" or by contacting legal@canonity.com. Once cancelled:
Canonity may suspend or terminate your Account, in whole or in part, without notice if:
Suspension is temporary; your Account and data remain. Termination is permanent; your data will be deleted in accordance with Section K.5. We will endeavor to provide notice before suspension where possible, but this may not always be feasible.
After termination, you will have access to a password-protected data export page for 30 days. During this period, you can download your Workflows, configurations, execution history, and any other User Content. After 30 days, access will be revoked and data will be permanently deleted.
After Account deletion or 30 days from termination, Canonity will delete all personal data and User Content stored, in compliance with record retention laws and our retention policies. Some information may be retained if required by law (e.g., for regulatory compliance, fraud prevention, legal disputes) for the minimum legally required period.
Upon termination:
The following sections survive cancellation or termination: Section D (User Content), Section F (Intellectual Property), Section G (LLM Providers), Section H (Web Scraping and API Steps), Section M (Disclaimer of Warranties), Section N (Limitation of Liability), Section O (Indemnification), Section Q (Applicable Law), and this Section K.7.
You agree that all communications between you and Canonity occur exclusively via electronic means. This includes:
Legal notices, including changes to Terms, violation notifications, and intellectual property claims, will be sent to the email address associated with your Account. It is your responsibility to keep your email address current. Notices sent by email are deemed received within 24 hours.
Canonity does not offer telephone support for Terms, legal disputes, or Account cancellations. All legal claims, infringement claims, and cancellation requests must be submitted via email to legal@canonity.com or privacy@canonity.com.
You may manage your communication preferences by accessing your Account settings. However, even if you exclude marketing communications, you will continue to receive critical service notices (e.g., security breaches, Terms changes, billing issues) for security and legal compliance reasons.
YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CANONITY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
Canonity DOES NOT WARRANT that Outputs generated by LLM Providers are:
Any reliance on Outputs is at your risk and peril. You are responsible for verifying, validating, and assessing the suitability of Outputs for your purposes.
Canonity provides no warranties regarding the availability, reliability, accuracy, or quality of LLM Provider services, web scraping services, third-party API endpoints, or any other third-party integration. Warranties of these services are provided by their respective providers.
Some jurisdictions do not permit the exclusion of implied warranties. If applicable in your jurisdiction, any implied warranty not excluded is limited to 30 days from purchase of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CANONITY WILL NOT BE LIABLE FOR:
THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHER), EVEN IF CANONITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CANONITY'S TOTAL AND MAXIMUM LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE LIMITED TO THE LESSER OF: (A) THE TOTAL AMOUNT YOU HAVE PAID TO CANONITY IN THE PAST 12 MONTHS (OR 100 EUROS IF YOU HAVE PAID NOTHING) OR (B) 5,000 EUROS.
Canonity is NOT liable for the actions or omissions of LLM Providers, including but not limited to:
Canonity is NOT liable for:
These liability limitations apply to the maximum extent permitted by applicable law. If the law of your jurisdiction does not permit the exclusion or limitation of liability as described here, the limitations will be applied to the maximum extent permitted.
You agree to indemnify, defend (unless we request you do so in writing), hold harmless, and protect Canonity, its officers, managers, employees, consultants, agents, and successors from and against any and all claims, disputes, legal actions, lawsuits, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from, related to, or resulting from:
If notice of a claim subject to indemnification is received:
If you choose to use DeepSeek or Qwen (China-based providers), you expressly acknowledge that your data will be transferred and stored in China, and you will be subject to Chinese law. You assume full risk and cost arising from this data transfer and any government access, and indemnify and hold harmless Canonity against claims arising from your selection of these Providers.
Canonity reserves the right to modify these Terms at any time. If we make changes, we will provide at least 30 days' notice via:
Material changes (e.g., price increase, change in warranties, change of jurisdiction) will be communicated via email with at least 30 days' notice. Minor changes (e.g., typo corrections, clarifications) may be implemented immediately.
If you continue to use the Service after the notice period, you accept the modified Terms. If you do not accept material changes, you have the right to terminate your Account within the notice period without penalty. If you have doubts, contact legal@canonity.com.
The prior terms will cease to be applicable at the end of the notice period. Unless otherwise stated, the modified terms apply to all Workflows, data, and subsequent use.
These Terms and your use of the Service are governed by the law of the Italian Republic, excluding rules on choice of law. The GDPR (EU Regulation 2016/679) applies to the processing of personal data of Users, regardless of their location.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms or your use of the Service.
You and Canonity agree to the exclusive jurisdiction of the Court of Palermo, Italy, for any legal action, dispute, or proceeding arising from or relating to these Terms and your use of the Service. Each party waives any objection to jurisdiction or venue.
Prior to resorting to any legal proceeding, we seek to resolve disputes amicably. If you have a complaint, contact legal@canonity.com with a detailed description of your complaint. Canonity will respond within 30 days. If we are unable to resolve the complaint within 30 days of your initial contact, each party may resort to legal proceedings.
Notwithstanding anything herein, any action arising from an intellectual property violation by either party may be brought in any court of competent jurisdiction.
These Terms constitute the entire agreement between you and Canonity regarding the Service, and supersede all prior and contemporaneous agreements, understandings, negotiations, and discussions, whether written or oral. There are no conditions, warranties, representations, or agreements not contained in these Terms.
If any provision of these Terms is found invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed and the remaining provisions will continue to be valid and enforceable to the maximum extent permitted by law.
Canonity's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. An explicit waiver of a provision must be in writing and signed by an authorized representative of Canonity.
You may not assign or transfer these Terms or your rights and obligations under them without the prior written consent of Canonity. Canonity may assign these Terms to any successor, affiliate, purchaser, or other party. Any unauthorized attempt at assignment is void.
Canonity will not be liable for failure to perform any obligation under these Terms if such failure is caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, communications interruptions, infrastructure failures, epidemics, or other force majeure events. Such circumstances will temporarily suspend Canonity's obligations until reasonable restoration.
Nothing in these Terms creates a partnership, joint venture, agency, employment relationship, or franchising relationship between you and Canonity. You are an independent customer. Nothing authorizes either party to act on behalf of the other, to incur obligations on behalf of the other, or to commit the other to third parties.
The headings and section titles in these Terms are for convenience only and do not affect the interpretation or validity of any provision.
The Italian version of these Terms is the official version. If these Terms are translated into other languages, the translation is for convenience only. In case of conflict, the Italian version prevails.
These Terms are binding exclusively to you and Canonity. Nothing creates rights in third parties, including LLM Providers, scraping services, third-party API endpoints, or other Platform users.
For any legal matter, complaint, infringement notice, or question about these Terms, contact:
Canonity SRL
Attn: Legal Department
Palermo, Italy
Email: legal@canonity.com
Privacy Email: privacy@canonity.com